user experience

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Promoting Critical Thinking

There have been several recurring suggestions for the library of late - two of which are “more bean bag chairs” and “more group study rooms, please”.  Well, we couldn’t agree more.
As an example of making lemonade [reconstruction] when presented with lemons [water damage], we have turned previous offices on the second floor into three new group spaces; [...]

Pen and Paper

In this day and age of blogs, tweets, chats, and wall postings it is nice to see that pen and paper still have value. 
Attending a presentation on the (library) user experience at a conference in April I jotted down in my notes the following: “Look at what is broken (assumptions/perceptions?) and fix it.  Leave up an [...]